Stakeholder |
Topics of
Concern |
Communication
Channel |
Shareholder/
Investor |
◎Financial Information
◎Corporate Governance
◎Material Information |
• Shareholder meeting
• Financial Report
• Market Observation Post System |
Customer |
◎CSR
◎Customer commitment and service
◎Product quility |
• Customer audit & discussion
• Customer questionnaire/Satisfaction
survey
• Telephone & email
• Regular communication & discussion
meetings |
Employee |
◎Compensation & Benefits
◎Education & Training
◎Working environment
◎Occupational safety & health |
• Departmental meeting
• Employee-Employer meeting
• Employees forum
• Foreign employees forum
• Group internal publication
• Employee satisfaction survey |
Suppliers |
◎Supply Chain Management
◎Sustainable development
◎Customer service |
• Vendor rating survey
• Procurement Contaces
• Review reports or meetings
• Questionnaires & audit visits |
Community/
Non-profit Organizations |
◎Donation |
• ST. Joseph Social Welfare Foundation
• Nankan WuFu Temple |
Government |
◎Laws & Regulations
◎Financial Information Transparency
◎Corporate Governance
◎Occupational Safety & Health
◎Waste management |
• Correspondence
• Forums, Seminars
• Waste/waste water/occupational
disaster declaration
• On-site audit
• Announcement & Law Inquires |